Frequently Asked Questions

If you have a query that isn’t answered below, please email [email protected] or call 0345 224 0189 from the UK, or +44 20 8305 2414 internationally..

• What is this website?
• Is it safe to use this website?
• Can I choose more than one gift?
• How do I pay for my gifts?
• I don't have a PayPal account. What do I do?
• I'm having problems making a card payment. What can I do?
• Do I have to pay for my gift immediately?
• Is there anything I can hand to the couple on the day?
• I haven't received my confirmation email. What should I do?
• I've bought an item, but it's still on the list. Is everything OK?
• I have reserved a gift by mistake. What should I do?

For more information, email [email protected] or call 0345 224 0189 / +44 20 8305 2414.